Exhibitor FAQ

How can I exhibit at the Western Foodservice & Hospitality Expo?

Contact a member of our sales team below:

Matt Mennona                                                               Mary Yates
Phone: (203) 242-8122                                                   Phone:  (203) 484-8054
Email: mmennona@urban-expo.com                               Email:  myates@urban-expo.com

What is the cost to exhibit at the Western Foodservice & Hospitality Expo?

We offer upgraded value packages to our exhibitors to make exhibiting as cost-effective and as easy as possible. Review the Interested in Exhibiting page or contact a sales representative today for detailed information.

What are the Show dates and hours?

Sunday, August 27, 2017

11:00 am-5:00 pm

Monday, August 28, 2017

11:00 am-5:00 pm

Tuesday, August 29, 2017

11:00 am- 4:00 pm

Are there any associations affiliated with WFHE?

The Show is sponsored by the California Restaurant Association.

How do I edit my exhibitor profile?

Visit the online exhibitor profile here, choose your company name, and use the password that was provided to you via email. 

How can exhibitors obtain a password?

If you do not have a password and you are an exhibitor, please contact Sue Fales at sfales@urban-expo.com or 203-484-8124, to obtain your password.

Can I bring my family to the Show?

This event is for the trade only! Children under the age of 18 are not permitted on the Show floor at any time, including infants. Photo ID will be required for all exhibitors and attendees. NO EXCEPTIONS even during set-up and tear-down.

What is the cubic content rule?

This rule allows exhibitors to make maximum use of their booth space. Under the cubic content rule, each exhibitor may build right up to the front of his booth, up to the maximum allowable height.

What is an EAC?

EAC stands for Exhibitor Appointed Contractor. An EAC is any company (other than one of the official appointed contractors) that an exhibitor wants to use inside the exhibit hall before, during, or after the Show.

What can be brought through the "front door"?
  • Only hand carried items may be brought through the front door of the building.
  • You may use nothing larger than a two-wheeled baggage cart (plastic or rubber wheels only) to move your items.
  • "Pop-up" displays, equal to or less than 10' in length, capable of being carried by hand by one person may also be brought in.
  • Individuals moving these items must be employees of the exhibiting company and must carry identification with them to verify this fact.
What is drayage?

Drayage is the moving of freight from the warehouse or loading dock to the booth on the inbound, and from the booth to the loading dock on the outbound. Also, movement of freight between booths and storage of empty crates are free for this Show.

Who do I contact for booth furnishings?

XPert Expositions is your contact for all inquiries regarding furnishing.

I am an exhibitor and would like more information about increasing my product awareness. Who can I contact for more information on advertising and sponsorship opportunities?

If you'd like to discuss a customized package, please contact:
Matt Mennona                                                    Mary Yates
Phone: 203-242-8122                                          Phone:  203-484-8054
mmennona@urban-expo.com                              myates@urban-expo.com

What is Lead Retrieval?

Lead retrieval can give you profiles of customers and prospects that visit your booth during the Show. This information includes their responses to demographic questions that they responded to on their registration form.

What role do Floor Managers play?

Floor managers are Show Management representatives that are located in key areas of the exhibit floor to help answer questions or solve problems as they arise. Typically they are assigned specific aisles of responsibility and can be found in a booth near the exhibit hall entrance doors.

How can I obtain a Visa Letter Invitation?

Exhibitors must have a signed booth agreement and be paid in full in order to request a Visa Letter Invitation.  Please note: the request must be sent on company letterhead.  Please contact McKenzie Farquharson at mfarquharson@urban-expo.com for more information. We do not send Visa Letter Invitations to attendees.