August's Featured Speakers: Mark Kelnhofer, Return on Ingredients, LLC
Mark Kelnhofer just returned from speaking at the Western Foodservice & Hospitality Expo and will be speaking at the Florida Restaurant & Lodging Show Sunday, September 7 - Tuesday, September 9.
Improve Your Menu Engineering
Are you costing your company thousands by not conducting the proper analysis?
The term “menu engineering” is not used by all restaurants operators. However, it is a definite process that all restaurants, single and multi-unit, should be utilizing. The process of determining which items need to be removed or modified versus which one should be added to a menu can be a complex one. Too often mistakes are made which can hurt the future profitability of the company. In some cases decisions are made off of the passion and emotion that is involved with the menu item and not necessarily the numbers that are to assist the decision making process. Even more important, which numbers are used. Incorrect or incomplete analysis can hamper the ability to plan for profits.
The accuracy of the recipe costs is important to driving the profitability of the menu(s). Too many times the recipe costs are not accurately stated and can adversely affect the whole menu engineering process and operation. In my interviews with many restaurant operators, the primary focus on menu engineering is quantities sold of an item and the cost percent per plate. Although volume and the cost percent per plate is important, they should not be the only factors in the decision making process. The view in this article is to look at engineering the profits of each menu item drive and not necessarily the cost percent on its own.
The first step of the process should be an analysis of the current menu specifically by price tier or markets and the type (lunch, dinner, etc.). The analysis should be done on all core or printed menu items. In order to determine what core menu items are to be removed, you will need to determine the gross margin per plate and extend that out by the volume to determine the contribution margin the item is delivering. Obviously, you cannot remove a whole category. However, the menu items that are driving the lowest contribution margin dollars for each category should be targeted for replacement.
Once we have determined the menu items to be removed, the next step is to take the newly designed menu items and compare the gross margins per plate for each item. The goal to ensure that the gross margin dollars per plate does not decrease. If the current menu item is replaced with a new menu item that results in lower gross margin per plate, you may be reducing the overall chances for improved profit. If this decision is made, there will also be a need to increase the volume sold to make up any lost margin dollars from the change. The goal should be to replace a current menu item with a new one that will improve the gross margin per plate. Remember, this view of menu engineering is not to look at the cost as a percent, but the potential amount of profit that will be driven from the new menu item.
Using accurate recipe costing as a base along with analysis of gross margin per plate, the restaurant location can make methodical decisions that can only assist in the improvement of the bottom line. The method of looking at only cost percentages is flawed. You cannot place percents in your pocket. Concentrate on the amount of profit you are going to be generating. In a time of a highly competitive marketplace, operators cannot make mistakes in decisions relating to the menu. The menu is the pinnacle of what you represent. All restaurant operators are in the business to make a profit. Ultimately, the main goal should be to make a profit that can cultivate and grow the business. Proper recipe costing and menu engineering decisions can propel you there.
Mark Kelnhofer is the President and CEO of Return On Ingredients LLC and has over 20 years in management accounting experience including over ten years in fine dining restaurant industry. He can be reached at (614) 558-2239 and Mark@ReturnOnIngredients.com.
More about Mark Kelnhofer:
Mark Kelnhofer, President and CEO of Return On Ingredients LLC, is an international speaker on recipe costing and menu engineering. He has more than 20 years of experience in bottom line-boosting accounting. After graduating from Ohio Dominican University with his undergraduate degree (1993) he immediately went into manufacturing accounting. He spent eight years in a variety of industries including plastic injection molding, lighting equipment, transit buses and tire repair products.
In 2002, Mark was brought into the Bravo/Brio Restaurant Group (NASDAQ:BBRG) to implement a cost control system based principles learned from his past industry experience. After implementation, BBRG experienced five consecutive years of cost reductions resulting in millions of dollars in savings. Mark started Return On Ingredients LLC in January 2009 based on those same principles including accurate recipe costing, effective menu engineering, and process improvements.
The Return On Ingredients® methodology is proven to mitigate loss and increase profits. He spent 20 years in managerial cost accounting refining his methods including more than a decade in restaurant cost management. When these two areas of expertise are combined, his one-of-a-kind methodology was born. Return On Ingredients® is a leading software and consulting company servicing the restaurant industry in accurate recipe costing, effective menu engineering, benchmarking and improving the overall profitability of the operations.
Mark holds a Masters in Business Administration (2005) and a Bachelor of Arts majoring in Accounting and Business Administration (1993) from Ohio Dominican University in Columbus, Ohio. Mark also is currently an Adjunct Faculty member of Ohio Dominican University instructing several undergraduate accounting courses as well as the Midwest Culinary Institute instructing food, beverage and labor cost controls. He also sits on several Advisory Boards for the Ohio Dominican University including the Patriots program which supports military veterans with their journey and goals of higher education as well as the MBA Advisory Board within the Division of Business. Mark is also a member of the National Veteran-Owned Business Association (NaVOBA) and a monthly contributor to Las Vegas Food & Beverage Professional magazine.