Education Program

Florida Restaurant & Lodging Show 2022 Education Program

Tuesday, November 1, 2022 Schedule

Session Time Session Location Session Title Speakers
2:00 PM - 3:00 PM Meeting Room Maximizing Your Talent in the Hospitality Industry – A Woman’s Perspective​

Cindy Staley, General Manager – The B Resort;
Ingrid Hebel, SR VP of Operations Red Lobster;
Christine Fields, VP, HR – Tijuana Flats;
Barb Bowden, Area Managing Director, Loews Hotels at Universal;
Olivia Hoblit, Regional Manager, Courtyard & SpringHill Suites by Marriott
3:00 PM - 4:00 PM Meeting Room Restaurant Inflation (Recession) Battle Plan Donald Burns
Wednesday, November 2, 2022 Schedule
Session Time Session Location Session Title Speakers
9:00 AM - 10:00 AM Palms 1 Ballroom

- GENERAL SESSION - 

What’s next? Recovery and Growth in Uncertain Times

Donna Hood Crecca, Principal, Technomic
11:00 AM - 11:45 AM Thought Leadership Stage How Using A Distributor Can Help You With Supply Chain (working title) Keri Burns, FRLA
11:00 AM - 11:45 AM

Bonaire
3-4

 Hacking the New Normal – Unplugged with a Special Guest Doug Radkey
11:00 AM - 11:45 AM

Bonaire
7-8

 6 Marketing Mistakes We Found While Visiting 1,000 Restaurants Matt Plapp
11:00 AM - 11:45 AM Curacao
1-2		 Hemp - The New Green For Your Bottom Line Chef Mary Adams
11:00 AM - 11:45 AM Curacao
3-4		 The State of Technology in Food and Beverage Rob Grimes, IFBTA
11:00 AM - 12:00 PM Bonaire 6 Be the Boss Everyone Wants to Work For: Uplevel Your Leadership with 3 Simple Questions Alison Anne
11:00 AM - 11:45 AM Center Stage Culinary Demonstration Mareya Ibrahim
12:00 PM - 12:45 PM Bonaire
3-4		 How to WIN the Hiring Game Donald Burns, The Restaurant Coach
12:00 PM - 12:45 PM Bonaire
7-8		 Restaurant Leadership Post COVID-19 Dr. Oren Hertz, FIU
12:00 PM - 12:45 PM Curacao
1-2		 The Beverage EDGE Brian Connors, FIU
12:00 PM - 12:45 PM Curacao
3-4		 5 Easy Ways to Collect Guest Data That Will Drive Revenue Rev Ciancio, Handcraft Burgers & Brew
1:00 PM - 1:30 PM Thought Leadership Stage Three Ways to Qualify for your Maximum Employee Retention Credit

Sunshine Chapman, President of
ERC Provider
1:30 PM - 2:15 PM Thought Leadership Stage A Revolution in Roof Restoration Fred Wolfe from EVEREST SYSTEMS FOR WeatherTight Systems
1:15 PM - 2:00 PM Bonaire
3-4		 Leasing Restaurant Space – Negotiate to Win! Dale Willerton, The Lease Coach
1:15 PM - 2:00 PM Bonaire
7-8		 The Jedi Perspective & Controlling the Domino Effect Homan Taghdiri, Michael Tipps, Invictus Hospitality
1:15 PM - 2:00 PM Curacao
1-2		 Finding the Pathway Forward After a Crisis Jon McGavin, Area General Manager, The Ritz-Carlton Orlando & The JW Marriott Orlando, Grande Lakes;
Jesse Martinez, GM, Alfond Inn at Rollins College;
Lana Burke, Area GM, Embassy Suites Hampton Inn & Homewood Suites International Drive;
Antonio Baez, Sr Director of Operations, the Sol Group
1:15 PM - 2:00 PM Curacao
3-4		 Disruptive Innovations Brian Connors, Joseph Cilli
1:30 PM - 2:15 PM Center Stage Torch Award Presentation & Demonstration: 
Chef Jim Shirley		 Sponsored by:
2:15 PM - 3:15 PM Meeting Room How to Define, Re-Define, and Create a Concept Homan Taghdiri, Michael Tipps, Invictus Hospitality
2:30 PM - 3:15 PM Center Stage RAISE THE BAR: BUILDING THE RIGHT TEAM & COCKTAIL MENUS TO KEEP YOUR CUSTOMERS THIRSTY FOR MORE! Art Sutley, Mia Mastroianni, Phil Wills
2:00 PM - 2:30 PM Thought Leadership Stage How to Optimize Your Inventory Management of Wine and Spirits? Guy Doucet, CEO and Founder of Alfred Technologies
2:15 PM - 3:00 PM Bonaire
3-4		 Crafting Culture: How to Care for the Needs of your Staff Chris Deferio, Keys to the Shop Consulting
2:15 PM - 3:00 PM Bonaire
7-8		 Beyond avocado toast; Plant-based breakfast and brunch options that will wake and up wow your menu Saf Carter
2:15 PM - 3:00 PM Curacao
1-2		 20+ best practices for more transparency, efficiency, and savings for your supply chain operations James Perry,
Sponsored by:
 
2:15 PM - 3:00 PM Curacao
3-4		 5 Secrets to the Digital Table Touch Zack Oates
3:00 PM - 3:30 PM Thought Leadership Stage Big Opportunities for Short Staffing: Using Technology in Labor Shortage​ Nicholas Franklin, Senior Customer Trainer and Eric Rutherford, Customer Trainer
3:15 PM - 4:00 PM Bonaire
7-8		 Food & Beverage Directors Presentation Cesar Matus, Director, Food & Beverage Omni Resort @ Championsgate;
Justin Jaret, Director, Food & Beverage Signia by Hilton and Waldorf Astoria Bonnet Creek;
Nicholas Graefe, Director of Food and Beverage, Loews Hotels at Universal;
John Josberger, Director of Food and Beverage, World Center Marriott
3:15 PM - 4:00 PM Curacao
1-2		 PR & Marketing (using social media to boost your brand)  
3:15 PM - 4:00 PM Curacao
3-4		 Tech Solutions To Fight Inflation Andrew Koumi, Green Market Café
3:30 PM - 4:30 PM Meeting Room Add Six Figures In Profit With These 600 Customers Matt Plapp
3:30 PM - 5:00 PM Center Stage Hip Sip Competition using Savage & Cooke Distillery's The Burning Chair Bourbon Emcee Brian Connors (FIU)
Judges: Mia Mastroianni, Phil Wills, Art Sutley
Thursday, November 3, 2022 Schedule
Session Time Session Location Session Title Speakers
9:00 AM - 10:00 AM Palms 1 Ballroom

- BREAKFAST KEYNOTE - 

In Times of Need - A Fighter Pilot share Secret to Business Success

Jim Murphy, CEO, Afterburner
11:00 AM - 11:45 AM Thought Leadership Stage FRLA Distributors Panel FRLA
11:00 AM - 11:45 AM

Bonaire
3-4

 Too Busy to Grow: Solving the 'Never Enough Time' Problem Alison Anne
11:00 AM - 11:45 AM

Bonaire
7-8

 How to Increase Profits 2-5% in 30-Days​ Donald Burns, The Restaurant Coach
11:00 AM - 11:45 AM Curacao
1-2		 Plant-Based Proteins, Dairy Alternatives and Nutritious Snacks and Desserts in Foodservice, Institutions, and Schools Saf Carter
11:00 AM - 11:45 AM Curacao
3-4		 The State of Off-Premises Ordering Anna Tauzin, ChowNow + Operators
11:00 AM - 12:00 PM Meeting Room Negotiating Restaurant Tenant Leases Dale Willerton, The Lease Coach
11:00 AM - 11:45 PM Center Stage Culinary Demonstration: Chef Shaun O'Neale  
11:30 AM - 12:45 PM Thought Leadership Stage Technology vs the Recession – How to Overcome Increased Costs & Reduced Consumer Spending Daniel Rodgers, Founder & President of QikServe
12:00 PM - 12:45 PM Bonaire
7-8		 Your Marketing Questions Answered Rev Ciancio, Handcraft Burgers & Brew
12:00 PM - 12:45 PM Curacao
1-2		 How Anticarcinogenic Foods are Simply Good for You Chef Michael Bennett
12:00 PM - 12:45 PM Curacao
3-4		 Stepping over the edge: How web3 is changing the landscape of restaurants Skip Kimpel, ConStrata
12:00 PM - 12:45 PM Center Stage Beacon Award Presentation - Chef Michelle Bernstein  
12:30 PM - 1:00 PM Thought Leadership Stage   CogoBuzz
1:00 PM - 1:45 PM Bonaire
3-4		 Visit Florida Presentation  
1:00 PM - 1:45 PM Bonaire
7-8		 10 Key Things to Have a Successful Restaurant Nick Vojnovic + Andrew Koumi, Green Market Café
1:00 PM - 1:45 PM Curacao
1-2		 Reducing Food Waste and Food Rescue 101 Dr. John Buschman & Chef John Noble Masi (Virtually), FIU
1:30 PM - 2:30 PM Meeting Room Starting a Successful Restaurant – The Non-Negotiables Doug Radkey
1:30 PM - 3:00 PM Center Stage Rapid Fire Challenge - Firehouse Favorites Judges: Shaun O'Neale & Rev Ciancio