Material Handling, Cart Service and Spotting Fees explained

Material Handling

Special handling applies to shipments that are loaded by cubic space and/or packed in such a manner as to require additional labor/handling, such as ground unloading, constricted space unloading, designated piece unloading, or stacked shipments. Also included are shipment integrity, alternate delivery locations, mixed shipments, and shipments without individual bills of lading. Shipments loaded in this manner require additional time, labor, or equipment, to unload, sort and deliver.

What is Ground Loading/Unloading?
Vehicles that are not dock height, preventing the use of loading docks, such as U-hauls, flat bed trailers, double drop trailers, company vehicles with trailers that are not dock level, etc.

What is Constricted Space Loading/Unloading?
Trailer loaded “high and tight” shipments that are not easily accessible. Freight is loaded to full capacity of trailer – top to bottom, side to side. One example of this is freight that is loaded down one side of a trailer that must be bypassed to reach targeted freight.

What is Designated Piece Loading/Unloading?
Drivers that require the loading crew to bring multiple pieces of the freight to the rear of the trailer to select the next piece, having to remove freight from the trailer then reload to fit or the trailer must be loaded in a sequence to ensure all items fit.

What are Stacked Shipments?
Shipments loaded in such a manner requiring multiple items to be removed to ground level for delivery to booth. Stacked or “cubed out” shipments, loose items placed on top of crates and/or pallets constitute special handling.

What is Shipment Integrity?
Shipment integrity involves shipments on a carrier that are intermingled, or delivered in such a manner that additional labor is needed to sort through and separate the various shipments on a truck for delivery to our customers.

What is Alternate Delivery Location?
Alternative delivery location refers to shipments that are delivered by a carrier that requires us to deliver some shipments to different levels in the same building, or to other buildings in the same facility.

What are Mixed Shipments?
Mixed shipments are defined as shipments of mixed crated and uncrated goods, where the percentage of uncrated is minimal and does not warrant the full uncrated rate for the shipment, but does require special handling. Freeman defines special handling for mixed loads as having less than 50% of the volume as uncrated.

What does it mean if I have “No Documentation”?
Shipments arrive from a small package carrier (including, among others, Federal Express, UPS & DHL) without an individual Bill of Lading, requiring additional time, labor and equipment to process.

What is the difference between Crated and Uncrated Shipments?
Crated shipments are those that are packed in any type of shipping container that can be unloaded at the dock with no additional handling required. Such containers include crates, fiber cases, cartons, and properly packed skids. An uncrated shipment is material that is shipped loose or pad-wrapped, and/or unskidded without proper lifting points.

What about carpet only shipments?
Shipments that consist of loose carpet and/or padding only require additional labor and equipment to unload.

POV/Cart Service

A POV, or privately owned vehicle, is considered to be any vehicle that is primarily designed to transport passengers, not cargo or freight. Examples include pick-ups, passenger vans, taxis, limos, etc. A cartload is eight (8) pieces or less (weighing less than 200 lbs. total) There is one cartload allowed per vehicle. Freight that is too large or heavy must be handled by Freeman at their freight handling rates. No personal trucks (1 ton & over), no rental trucks, or bobtails will be unloaded through cart load service. Exhibitors who require more than 20 minutes to unload must use material handling services.

Cart Service
A Cartload is defined as Privately Owned Vehicles (POV’s) cars, small vans, 1/2 ton pick-ups, SUV’s or company owned truck with a trailer length no greater than 12’ in length. Each cart will handle a load approximately 3’ wide x 5’ long and approximately 3’ high.

Due to safety reasons, it will be the judgement of the Freight Supervisor if the load can go higher than 3 feet. No individual cart will be more than 200 lbs. in freight weight. Exhibitors who require more than 20 minutes to unload must use material handling services. If you arrive with truck/van or trailer filled with exhibit material you will not qualify for this service and will be redirected. 

To receive this service, proceed directly to the dock area of the Convention Center and watch for the Cartload Service signage. NOT ACCEPTABLE Freight will be unloaded from the specific POV dock location designated by Freeman.

spotting fees

Spotting Fees
Spotting Fees apply ONLY to containers or vehicles on wheels and is a flat fee for someone to walk ahead (a spotter) to make sure nothing gets hit.